FAQ
How do we contact you?
Our email address is theflower.co.seasons@gmail.com
Our phone number is 0467 153 233
Our location:
The Grove Shopping Centre
(Located between Haighs & Essential Beauty)
Corner of The Golden Way and The Grove Way.
If you have any further queries please always feel free to contact us!
When are you open?
Monday to Friday | 9.00 am - 5.30 pm
Thursday | 9.00 am - 8.00 pm
Saturday | 9.00 am - 5.00 pm
Our website is open 24/7
What is the deadline for same day delivery?
Orders must be placed before 12.00 pm for us to guarantee same day delivery.
Please note that we do not deliver on Sundays or Public Holidays.
What are the delivery fees?
The delivery fee is based on the suburb and will be calculated during checkout.
What areas do you deliver to?
We deliver across the Adelaide CBD and Metropolitan area.
Can you guarantee a specific time for delivery?
While we do our best to accommodate your delivery requests, unfortunately we cannot guarantee specific times for deliveries. For deliveries to business addresses, we ensure they arrive by the end of the business day.
Most delivery issues are resolved quickly, often within 5 minutes! If needed, we’re happy to arrange a new delivery (with an additional fee), organise a pickup, or discuss an alternate location to leave the order.
Your cooperation helps us resolve any hiccups promptly. If you have concerns or questions, don’t hesitate to call us at 0467 153 233—we’re always happy to help!
Leave Unattended on my delivery?
If the recipient isn’t home when the courier arrives, they will make a thoughtful decision to leave the flowers in a safe and secure spot. The flowers will be placed in a container of water and left near the front door, hidden from street view.
Does The Flower Co. have a wedding service?
We sure do! Get in touch with our amazing staff by calling 0467 153 233 or by visiting us in-store. We’re excited to create something amazing just for you!
We also provide flowers for other events including school formals and funeral services.
What currency are the prices displayed in?
All prices on our website are displayed in Australian Dollars ($AUD)
